OTT subscription AutoPay cancellation

Streaming services often require cancellation inside the merchant account and mandate cancellation separately.

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Step-by-step guide

  1. 1Open the OTT account settings.
  2. 2Find subscription, membership, billing, or plan.
  3. 3Cancel auto-renewal.
  4. 4Cancel UPI/card mandate.
  5. 5Save screenshots and email confirmation.

Warning

Deleting the app does not cancel your subscription.

Evidence checklist

  • Plan page
  • Renewal date
  • Debit proof
  • Cancellation proof
  • Mandate status

Complaint template

Please cancel my OTT subscription auto-renewal for {merchantName} and review the debit of {amount}.

FAQ

If available, yes, after cancellation.

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