How to cancel UPI AutoPay on Google Pay

Use these general steps to look for active mandates in Google Pay and document cancellation.

Step-by-step guide

  1. 1Open Google Pay.
  2. 2Check profile, settings, payments, UPI ID, AutoPay, or UPI Mandates.
  3. 3Open the merchant mandate.
  4. 4Cancel, revoke, pause, or stop AutoPay if available.
  5. 5Save proof and cancel the merchant subscription separately.

Warning

Mandate cancellation and subscription cancellation are separate actions.

Evidence checklist

  • GPay mandate screenshot
  • UPI reference
  • Debit SMS
  • Merchant cancellation email
  • Ticket IDs

Complaint template

Please cancel my Google Pay UPI AutoPay mandate for {merchantName} and confirm future debits are stopped.

FAQ

They may still consider the subscription active, so cancel in the merchant app too.

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